Support & Help

Get help with FieldCam and learn how to make the most of your geotagging and field documentation.

Getting Started

📱 First Steps

  1. Create a Project: Tap the "+" button to create your first project folder
  2. Enable Location: Allow location access for GPS tagging of photos
  3. Take Photos: Use the camera to capture field conditions
  4. Organize Data: Photos are automatically organized by project
  5. Export Results: Share your data in KML/KMZ format

Core Features

📸 Photo Management

  • Create project folders for organization
  • Automatic GPS tagging when enabled
  • High-resolution image capture
  • Thumbnail generation for quick browsing
  • Import photos from your photo library

🗺️ Location Services

  • GPS coordinates embedded in photos
  • Location privacy controls
  • Coordinate display and verification
  • Address resolution when available
  • Export to mapping software

📊 Data Export

  • KML format for Google Earth
  • KMZ compressed archives
  • GPS-tagged photo collections
  • Professional mapping integration
  • Batch operations for efficiency

Advanced Geotagging Features

Location Precision

Advanced GPS and location features:

  • High-precision coordinate capture
  • Altitude and accuracy tracking
  • Address resolution and geocoding
  • Multiple coordinate format support

Metadata Management

Comprehensive photo metadata:

  • EXIF data preservation
  • GPS coordinate embedding
  • Timestamp and device information
  • Custom project organization

Export Formats

Professional data export options:

  • KML for Google Earth
  • KMZ compressed archives
  • Geotagged photo collections
  • GIS software compatibility

Frequently Asked Questions

❓ Why won't the app access my location?

Solution: Check your device settings:

  1. Go to Settings → Privacy & Security → Location Services
  2. Ensure Location Services is enabled
  3. Find FieldCam in the app list
  4. Select "While Using App" or "Ask Next Time"

❓ How do I export my data?

Solution: From any project folder:

  1. Tap the export button (square with arrow)
  2. Choose KML (embedded images) or KMZ (compressed)
  3. Select sharing method (AirDrop, email, etc.)
  4. Files can be opened in Google Earth, ArcGIS, etc.

❓ Can I import existing photos?

Yes! To import photos:

  1. Open a project folder
  2. Tap the import button (angled photo icon)
  3. Select photos from your photo library
  4. Photos will be copied to your project

❓ How accurate is the GPS location data?

Location Accuracy:

  • Depends on GPS signal quality and satellite visibility
  • Typically accurate to within 3-5 meters under good conditions
  • Indoor or obstructed locations may have reduced accuracy
  • Altitude readings may be less precise than horizontal coordinates
  • Best results achieved outdoors with clear sky view

❓ Is my data secure?

Privacy First:

  • All data stays on your device
  • No cloud storage or data sharing
  • You control all exports and sharing
  • Location data used only for GPS tagging
  • No analytics or tracking

❓ What file formats are supported?

Export Formats:

  • KML: Google Earth format with embedded images
  • KMZ: Compressed KML archives
  • JPEG: High-quality photos with GPS metadata
  • Compatible with: Google Earth, ArcGIS, QGIS, AutoCAD

Educational Resources

📚 For Students

Learn professional field documentation and GPS technology through hands-on experience.

  • Document field trips and research projects
  • Practice with professional geotagging tools
  • Build location-based documentation skills

👨‍🏫 For Instructors

Enhance field-based education with professional documentation tools.

  • Organize class field trips and site visits
  • Demonstrate GPS and location technology
  • Collect and organize student project data

🏗️ For Professionals

Streamline field documentation and location-based project management.

  • Site assessment and condition documentation
  • Location-based project archives
  • Client presentation and reporting materials

Troubleshooting

🔧 Common Issues

App Crashes or Freezes

  • Restart the app
  • Restart your device
  • Ensure iOS is up to date
  • Free up device storage space

Photos Not Saving

  • Check available storage space
  • Verify camera permissions in Settings
  • Try creating a new project folder

GPS Not Working

  • Enable location services
  • Use the app outdoors for better signal
  • Wait for GPS to acquire satellites
  • Check for iOS location restrictions

Export Issues

  • Ensure you have geotagged photos
  • Check available storage for export files
  • Try exporting smaller batches

Contact Support

📧 Get Help

If you need additional assistance:

When contacting support, please include:

  • iOS version and device model
  • FieldCam version number
  • Description of the issue
  • Steps to reproduce the problem

System Requirements

📱 Device Compatibility

  • iOS: 15.0 or later
  • Devices: iPhone only
  • Storage: 100MB+ recommended
  • Camera: Required for photo capture
  • GPS: Recommended for location features
  • Network: Not required for core functionality

Version History

🆕 Latest Updates

Version 1.0.0 - Initial Release

  • Core photo management and GPS tagging
  • Project organization system
  • KML/KMZ export functionality
  • Hydraulic engineering calculations
  • Privacy-first data handling